Call Box · Emmy Fitzpatrick

Call Box

A collection of work for the healthcare side of a call tracking platform, aimed at healthcare practices. Gated e-books, the annual data study sales sends after a first call, paid and organic social, and a LinkedIn article I wrote and published.

Brand and Campaign Design 2022 — 2024
01  The annual data study

Every year Call Box analyzes hundreds of thousands of patient phone calls and publishes what it finds. Five trends, one per spread, each opening with the number that matters before the explanation of it.

This is the piece sales sends after a first call, so the design has to survive being skimmed and being read closely.

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Taking a Closer Look: 5 Insightful Healthcare Phone Trends from 2022
02  Social and newsletter

Social ran the demo incentives — a hook, an offer, a deadline, sized to read at thumbnail scale.

I wrote this article for healthcare practices and published it on LinkedIn. It covers one problem and three things to do about it.

Read the article on LinkedIn →

A Call Box Instagram post and a LinkedIn newsletter article shown on two phones
Demo-and-win campaign post, and "Reduce No-Shows: 3 Strategies to Improve Appointment Show Rates Using Call Tracking"
03  The e-book

Six steps, nine pages, one download form. The e-book had to read as a practical guide rather than a brochure, so the numbered steps carry the whole structure — each one opens the same way and can be skimmed on its own.

Healthcare buyers read on a laptop between appointments. Two-column text, generous leading, and a running footer that keeps the title in view on every page.

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